Shipping and Delivery Policy

1. Shipping Partners

Om ShivShakti Cold Pressed Oils and Feed Pvt Ltd. partners with reliable third-party courier services to ensure safe and efficient delivery of our products. While we strive to meet delivery timelines, we do not guarantee specific delivery dates and are not responsible for delays caused by the shipping provider or unforeseen circumstances such as weather conditions, strikes, or natural disasters.

2. Order Processing & Dispatch Time

  • All orders are processed and dispatched within 3-4 business days from the date of order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Estimated Delivery Time

  • Once dispatched, orders are typically delivered within 7-10 business days, depending on the shipping destination and courier service availability.
  • The estimated delivery timeline will be provided at the time of purchase.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before completing your purchase.
  • Any additional customs duties, taxes, or charges imposed by the local authorities will be borne by the customer.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your shipment.

6. Undelivered or Lost Shipments

If a package is lost in transit or undelivered due to incorrect shipping details, please contact us within 7 days of the estimated delivery date. We will coordinate with the courier service to resolve the issue.

7. Delivery Delays & Exceptions

While we make every effort to meet the estimated delivery timeline, delays may occur due to:

  • Courier service disruptions
  • Weather conditions
  • Remote area deliveries
  • Public holidays

We appreciate your patience in such cases.

8. Contact Us

If you have any questions regarding our shipping and delivery policy, please reach out to us:

📍 Head Office:
Om ShivShakti Cold Pressed Oils and Feed Pvt Ltd.
#23, Gavimath Road, Kopal, Karnataka 583231, India

📍 Corporate Office:
6 MLV, Talaghatpura, KP Road, Bengaluru 560062, Karnataka, India

📞 Call Us: +91 8317486495
📧 Email: info@saattviknatural.com