Terms and Conditions

Welcome to Saattvik Natural, operated by OWNSTARTUP SERVICES PRIVATE LIMITED. By accessing or purchasing from our website, you agree to abide by the following terms and conditions. Please read them carefully before using our services.

1. General Information
  • These Terms and Conditions govern the use of our website, purchase of our products, and other interactions with Saattvik Natural.
  • We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
  • We strive to provide accurate descriptions of our products; however, we do not guarantee that product descriptions, pricing, or other content are error-free.
  • Images on the website are for representation purposes only. Actual products may vary slightly in appearance.
3. Order Placement & Payment
  • By placing an order, you confirm that all information provided is accurate.
  • We reserve the right to reject or cancel orders at our discretion due to stock unavailability, incorrect pricing, fraudulent activity, or other reasons.
  • Payment must be made at the time of purchase using available payment methods.
4. Shipping & Delivery
  • Orders are processed and dispatched within 3-4 business days from the date of order confirmation.
  • Estimated delivery time is 7-10 business days, depending on your location and courier service availability.
  • We use third-party courier services and are not responsible for delays caused by unforeseen circumstances such as weather conditions, strikes, or logistics issues.
  • Customers will receive a tracking number once their order is shipped.

For detailed information, please refer to our Shipping & Delivery Policy.

5. Return, Exchange & Refund Policy
  • Customers can request a return or exchange within 2 days of receiving the product.
  • To be eligible, products must be unused, in their original packaging, and include a valid proof of purchase.
  • Refunds, if approved, will be credited within 7-10 business days after the returned product is inspected.
  • If a refund is delayed beyond 15 business days, customers are advised to contact their bank before reaching out to us.

For full details, please refer to our Refund and Return Policy.

6. Cancellation Policy
  • Orders can only be canceled before they are dispatched. Once an order is shipped, cancellation is not possible.
  • Refunds for canceled orders will be credited within 7-10 business days to the original payment method.
7. Liability & Disclaimer
  • We ensure our products meet high-quality standards; however, we are not liable for any allergic reactions, health issues, or adverse effects resulting from product use.
  • Customers are advised to review product ingredients and consult a healthcare professional if they have specific dietary restrictions or allergies.
  • We are not responsible for damages, losses, or claims arising from incorrect usage, improper storage, or third-party shipping delays.
8. Intellectual Property
  • All website content, including images, logos, and text, is the property of OWNSTARTUP SERVICES PRIVATE LIMITED.
  • Unauthorized reproduction, distribution, or use of our content is strictly prohibited.
9. Privacy Policy
  • We respect your privacy and collect only necessary personal information for order processing and customer service.
  • We do not sell, share, or misuse customer data.
  • For more details, refer to our Privacy Policy.
10. Governing Law & Disputes
  • These Terms and Conditions are governed by the laws of India.
  • In case of disputes, both parties agree to resolve them amicably. If unresolved, disputes will be subject to the jurisdiction of courts in Bengaluru, Karnataka, India.
11. Contact Information

If you have any questions regarding these Terms and Conditions, you can reach us at:

📍 Corporate Office:
KP Road, Karnataka,Bengaluru – 560062, India

📞 Call Us: +91 8073729025